Privacy

What information do we collect? 

We collect information from you when you subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: 

  • To improve our website
  • (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, just call or email us. 

How do we protect your information?

All supplied information is stored and may only be accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. 

After a transaction, your private information will not be stored on our servers.

Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent 

By using our site, you consent to our website's privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page. 

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below. 

www.fivestarvacationrental.com

2549-B East Bluff Drive Box 177 | Newport Beach, CA 92660  | 310-800-5454

 

Luxury Properties Only

With Five Star, you get a true luxury property every time. We offer only the best hand-selected vacation homes to our guests, and we're deliberate about the owners we partner with.

The result? Whether you stay with us in Big Bear, Southern California, Palm Springs, La Quinta, Mexico, Mammoth Mountain, or Park City, you'll get a vacation indulgence unlike anywhere else, every time.

Memorable Getaways

Your vacation time is precious, right? And we know you have options. That's why we treat every one of our unique properties as if it were our own, and give you more than you'd expect.

While your luxury getaway may only last a few days, our aim is to help you create vacation memories to last a lifetime. It's one reason guests come back to us again and again, and why owners stay with us for the long-term.

Personal Touch Service

The moment you book your luxury getaway with Five Star, you'll start to enjoy personalized, boutique service. We're not just the owners of Five Star, we're your hosts.

You'll get hands-on service and everything you need for a relaxed stay, including our Five Star Vacation Rentals app. It's just one more difference you'll notice when you vacation the Five Star way.